Effective date: 28 February 2026
1. Who we are
PMR Recup is a Belgium-based nonprofit organization.
For the purposes of applicable data protection law, PMR Recup is the controller of the personal data collected through this website.
Organisation name: PMR Recup
Address: Rue des Linottes 6, Namur 5100, Belgium
Phone: +32 465107764
Email: info@pmrecup.be
2. What this Privacy Policy covers
This Privacy Policy explains how PMR Recup collects, uses, stores and protects personal data when you:
- visit our website;
- contact us through our contact form; or
- otherwise communicate with us through this website.
3. What personal data we collect
We collect personal data that you voluntarily provide through our contact form, including:
- first name;
- last name; and
- email address.
If you include additional personal data in your message, we may also process that information in order to respond to your enquiry.
We ask that you do not submit sensitive personal data through the contact form unless it is strictly necessary.
4. Why we collect your personal data
We use your personal data to:
- respond to your enquiry;
- communicate with you about your request;
- provide any necessary follow-up; and
- keep a basic record of communications relating to our activities.
5. Legal basis for processing
We process your personal data on the basis of our legitimate interests, namely to receive, manage and respond to enquiries sent to PMR Recup through the website and to administer our communications appropriately.
Where required, we may also process personal data to comply with legal obligations.
6. How we collect your data
We collect your personal data directly from you when you submit information through our contact form.
7. Who we share your data with
We do not sell, rent or trade your personal data.
We may share your personal data only where necessary with service providers that help us operate our website or communications, such as:
- our website hosting provider;
- our website maintenance or technical support provider; and
- our email or contact form service provider.
These service providers may process personal data only on our instructions and only for the purposes described in this Privacy Policy.
We may also disclose personal data where required by law or where necessary to protect our legal rights.
8. International transfers
We aim to keep personal data within the European Economic Area (EEA).
If one of our service providers processes personal data outside the EEA, we will ensure that appropriate safeguards are in place in accordance with applicable data protection law.
9. How long we keep your data
We keep personal data submitted through the contact form only for as long as necessary to handle your enquiry and any related follow-up, and for a reasonable period afterwards for administrative record-keeping.
Unless a longer retention period is required by law or necessary to protect our legal position, we generally keep contact form communications for no longer than 12 months after the last relevant contact.
10. Cookies
We do not use analytics cookies, advertising cookies, or other non-essential tracking technologies on this website.
If this website uses cookies, they are limited to cookies that are strictly necessary for the proper functioning, security and technical operation of the website.
Because we do not use non-essential cookies at this time, we do not currently request cookie consent for analytics or advertising purposes.
If our use of cookies changes in the future, we will update this Privacy Policy and where required, implement an appropriate cookie consent mechanism.
11. Data security
We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
12. Your rights
Under applicable data protection law, you may have the right to:
- request access to your personal data;
- request correction of inaccurate or incomplete personal data;
- request erasure of your personal data;
- request restriction of processing;
- object to processing where applicable;
- request data portability where applicable; and
- lodge a complaint with the Belgian Data Protection Authority.
If you wish to exercise any of these rights, please contact us using the details below.
13. Complaints
If you have concerns about how we process your personal data, we encourage you to contact us first so that we can try to resolve the issue.
You also have the right to lodge a complaint with the Belgian Data Protection Authority (APD/GBA).
14. Contact us
If you have any questions about this Privacy Policy or about how PMR Recup processes personal data, please contact:
PMR Recup
Rue des Linottes 6, Namur 5100, Belgium
+32 465107764
info@pmrecup.be
15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, technical or operational changes. The latest version will always be published on this page with the updated effective date.